Refund Policy

At AYASOFT Online Shop, we strive to provide high-quality digital products and services.

1. Digital Products
   Due to the nature of digital products (software, games, mobile applications, downloadable content), all sales are final once the product has been downloaded, accessed, or activated.
2. Services
   Refunds for services may be considered only if the service has not yet been delivered or initiated.
3. Exceptions
   Refunds may be granted in exceptional cases, such as technical defects that prevent product access and cannot be resolved.
4. Requesting a Refund
   To request a refund, please contact us with your order details within a reasonable time after purchase.
5. Legal Compliance
   This policy complies with applicable consumer protection regulations under Algerian law.